FAQ

ARE ALL ITEMS NEW?

We offer a curated selection of new and pre-owned items. The condition of each item will always be clearly stated in the product description.

DO YOU ACCEPT RETURNS OR EXCHANGES?

All sales are final. We do not accept returns or exchanges. If you receive an incorrect item due to an error on our part, please contact us within 3 days of delivery.

HOW FAST DO YOU SHIP?

Orders are processed within 1–3 business days. Tracking information will be provided once your order ships.

CAN I CHANGE MY SHIPPING ADDRESS AFTER ORDERING?

If you need to change your shipping address, please contact our Customer Service team immediately after placing your order. We will do our best to update the address if the order has not yet been processed or shipped. Address changes cannot be guaranteed once processing has begun.